June 18, 2006

Amazon wants you to tweak its search engine

Here's a new feature from Amazon that lets any registered user instantly add human intelligence to its search results.

On each book product page, there's a new section with the heading "Help others find this item." You can click the link to make a "search suggestion."

Since I'm a book author, I immediately thought of a suggestion I could make for my title, "The Home-Based Bookstore." My suggestion was for Amazon to show my book when shoppers searched for "bookselling." Since that keyword isn't in my title, the book was buried in search results, even though it's the bestselling book on Amazon about bookselling.

When this feature debuted two days ago, I clicked the link, and it brought me to this screen:


Surprisingly, my suggestion was adopted within 48 hours, and "Home-Based Bookstore" began appearing near the top for searches using the keyword "bookselling." In the search results, you can even see the reason I gave for my suggestion: "This title is about bookselling but the word isn't in the title or subtitle. Could be useful for searchers."

It will be interesting to see how this feature works out for Amazon. Human intelligence could be a terrific help for its search engine, which can be wacky at times. But it seems a feature like this could be misused by spammers and practical jokers, and I don't see any mechanism for policing it.

However, Amazon's guidelines for prohibited content do seem to cover all the bases:
* Profanity, obscenities, or spiteful remarks
* Commenting on other search suggestions. Other suggestions and their position in search results are subject to change without notice
* Phone numbers, mail addresses, URLs
* Availability, price, or alternative ordering/shipping information
* Time-sensitive material (i.e. concerts, interviews etc)
* Suggestions which may be controversial, politically or otherwise

3 Comments:

Anonymous Anonymous said...

I have tried a number of different book titles on Amazon to use or even see this 'new feature' you mention but did not see this anywhere on the main listing page for any of these book titles. Is this a Beta feature that is only being seen on some regions now?

6/25/2006  
Blogger Steve Weber said...

Thanks for the comment. If you aren't on the Amazon US site, it may not show up. But on every book I've seen, look right below the "Better Together" section where they suggest a complimentary book. The next section is "Help Others Find This Item" which is where you can make the search suggestion.

6/25/2006  
Anonymous The insider... said...

Amazon tends to release new features gradually to test their effectiveness and gain certainty that they can run at scale. Rumour has it this feature is now starting to appear for some regular customers (not only authors) so perhaps you will see it soon...

6/28/2006  

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